Support
Contact Our Support Team
Need help with your website, hosting plan, SSL certificate, backups, migration, or security setup? Our team is here to help you keep your website secure and running smoothly.
Call: +1 905 581 4753
F.A.Q.
Frequently Asked Questions
Is PhipaHosting PHIPA compliant?
Our hosting is designed to support PHIPA-aligned safeguards, but full compliance depends on your organization’s policies, workflows, access controls, and data handling practices.
Is my website hosted in Canada?
Yes, our hosting is designed for Canadian businesses that prefer Canadian-based infrastructure and privacy-conscious hosting.
Do you manage WordPress updates?
Yes, managed WordPress hosting can include core updates, plugin review, theme checks, and basic maintenance.
Are backups included?
Yes, hosting plans can include automated backups with recovery options depending on the selected plan.
Do you provide SSL certificates?
Yes, SSL is included so your website can use secure HTTPS connections.
Can you migrate my current website?
Yes, we can help move your existing WordPress website from another hosting provider.
Does hosting alone make us PHIPA compliant?
No. Hosting is only one part of compliance. Your business also needs proper policies, staff access controls, consent workflows, and secure operations.
Do you support clinics and healthcare businesses?
Yes, our hosting is suitable for clinics, healthcare consultants, wellness providers, and Canadian businesses handling sensitive information.
Can we host forms on the website?
Yes, but forms collecting health information should be configured carefully with secure storage, access control, encryption, and proper consent language
Do you offer email hosting?
Secure business email options may be available depending on your requirements.
What happens if my site is hacked?
We can help review the issue, restore from backups where available, and improve the site’s security posture.
Can I upgrade later?
Yes, you can start with a smaller plan and upgrade as your traffic, storage, or security needs grow.
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Free Website Migration
Moving from another host? We can help migrate your WordPress website to our secure Canadian hosting platform.